Unlock 40% off your personalized pet accessories with promo code: WOOFLODGE26 when you place a custom order request.
Unlock 40% off your personalized pet accessories with promo code: WOOFLODGE26 when you place a custom order request.
Last Updated: August 15, 2026
Welcome to The Woof Lodge! By accessing or using our website or purchasing products from The Woof Lodge, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
The Woof Lodge is a small, independently owned business specializing in handmade pet bandanas and other pet accessories.
All products are made with care and may have slight variations in appearance, placement, sizing, or stitching. These small variations are a natural part of handmade products and are not considered defects.
We make every effort to accurately display product colors, patterns, sizes, and other details on our website. However, colors may appear differently depending on your device or screen settings.
Fabric patterns may vary in placement from the product photos shown on the website. Unless a listing specifically states otherwise, pattern placement is not guaranteed.
Product availability is subject to change without notice.
Custom orders may include personalized names, logos, artwork, colors, text, or other customer-requested designs.
Submitting a custom order request does not automatically place an order or guarantee availability.
Customers are welcome to submit a request to begin the process. Nothing is considered final until The Woof Lodge has reviewed the request, confirmed pricing and availability, and the customer has approved the final details.
For custom orders, customers are responsible for carefully reviewing spelling, names, wording, sizes, colors, and other details before approving the order.
Once a custom design has been approved and production has begun, changes may not be possible.
Customers who submit logos, photographs, artwork, or other designs for a custom order represent that they have the legal right and permission to use the materials they provide.
The customer is responsible for obtaining any necessary permissions, licenses, or releases.
The Woof Lodge reserves the right to decline a custom order if we believe the requested design may infringe upon another person's or company's intellectual property rights.
Orders are not considered confirmed until payment has been successfully received.
We reserve the right to refuse or cancel an order when necessary, including situations involving incorrect pricing, inventory issues, suspected fraud, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, the customer will receive an appropriate refund.
Prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change product prices, promotions, discounts, or availability at any time.
The price applicable to your order is the price displayed at the time the order is placed, unless otherwise agreed upon for a custom order.
Custom orders may have different pricing based on quantity, materials, personalization, artwork, and production requirements.
Most products are handmade to order. Processing times may vary depending on order volume, product type, customization, and time of year.
Estimated processing times are not guaranteed delivery dates.
Large or custom orders may require additional production time. Estimated turnaround times for larger orders will be communicated during the ordering process.
Unexpected circumstances, including supply delays, shipping carrier delays, severe weather, or other events outside our control, may occasionally affect processing or delivery times.
Orders are shipped using the shipping method selected at checkout.
Once an order has been handed over to the shipping carrier, The Woof Lodge is not responsible for delays caused by the carrier.
Customers are responsible for providing an accurate and complete shipping address at checkout. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply.
Delivery dates provided by shipping carriers are estimates and are not guaranteed unless a specific service is expressly guaranteed by the carrier.
Our return and refund practices are outlined in our separate Return & Refund Policy.
Custom and personalized orders may have different return and refund eligibility than standard products.
Please review the Return & Refund Policy before placing your order.
Promotional offers and discount codes may have specific terms, expiration dates, quantity restrictions, or other limitations.
Unless otherwise stated, discount codes cannot be combined with other promotions.
The Woof Lodge reserves the right to cancel or modify a promotion or discount code when necessary.
You agree to use this website only for lawful purposes.
You may not use the website to:
All content on this website, including photographs, product images, logos, graphics, text, designs, and branding, belongs to The Woof Lodge or is used with permission.
You may not copy, reproduce, modify, distribute, sell, or use our content or designs for commercial purposes without written permission.
The Woof Lodge name, logo, and original designs may not be used without prior written permission.
If you voluntarily submit a review, photograph, testimonial, or other content to The Woof Lodge, you grant us permission to use that content for business and marketing purposes, including on our website and social media, unless you specifically request otherwise.
We will not intentionally use your personal information beyond what is reasonably necessary to identify the content or fulfill the purpose for which it was submitted.
We make reasonable efforts to keep the information on our website accurate and up to date. However, occasional errors may occur, including typographical errors, incorrect pricing, product availability, or other inaccuracies.
We reserve the right to correct errors and update information at any time.
To the fullest extent permitted by applicable law, The Woof Lodge will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our liability relating to a purchase will be limited to the amount paid for the applicable product or order, except where such limitation is prohibited by law.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, social media platforms, and other service providers.
We are not responsible for the content, policies, security, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and privacy policies.
We may update these Terms & Conditions from time to time to reflect changes to our business, products, website, or applicable requirements.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.
These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any disputes will be handled in accordance with applicable Texas law and any rights or procedures that cannot legally be waived.
If you have questions about these Terms & Conditions, please contact:
The Woof Lodge
Email: wooflodgebandanas@gmail.com
Website: www.thewooflodge.net
By using this website or placing an order, you acknowledge that you have read and agree to these Terms & Conditions.
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