The Woof Lodge Privacy Policy

Last Updated: August 15, 2026

The Woof Lodge ("The Woof Lodge," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through our website.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

We may collect information you provide directly to us when you:

• Place an order
• Submit a custom order request
• Contact us through our website
• Sign up for emails or other marketing communications
• Create or use an account, if available
• Participate in a promotion, giveaway, or other activity

Depending on how you interact with our website, the information we may collect includes:

• Name
• Email address
• Mailing and shipping address
• Billing information
• Phone number
• Order and purchase information
• Custom order details
• Images, logos, or artwork submitted for custom orders
• Messages or other information you provide when contacting us

Payment information is processed through our payment providers. We do not store your complete credit or debit card number on our own systems.

When you visit our website, certain information may be collected automatically. This may include:

• IP address
• Browser and device type
• Operating system
• Pages you visit
• Referring website
• Date and time of your visit
• General information about how you interact with our website

We may use cookies and similar technologies to help our website function properly, understand how visitors use our website, and improve your shopping experience.

We may use the information we collect to:

• Process and fulfill orders
• Ship your purchases
• Respond to questions and customer service requests
• Communicate with you about your orders
• Process and manage custom order requests
• Create and fulfill custom products
• Provide quotes and order information
• Improve our website, products, and services
• Send marketing emails if you have chosen to receive them
• Prevent fraud and protect the security of our website
• Comply with applicable legal and tax requirements

We will only use your information for purposes reasonably related to operating and improving The Woof Lodge and providing the services you request.

If you submit a logo, photograph, artwork, or other image as part of a custom order, we use that information to create and fulfill your order.

Please only submit images, logos, or artwork that you have permission to use.

We do not sell your submitted artwork or personal information.

We may retain order-related information as necessary for business, accounting, legal, or customer-service purposes.

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate our business and provide services to you. These may include providers that assist with:

• Website hosting and e-commerce
• Payment processing
• Order fulfillment and shipping
• Email marketing
• Website analytics
• Customer communication
• Fraud prevention and security

These providers may have access to personal information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or to protect our rights, customers, property, or the security of our website.

Payments made through our website are processed by third-party payment providers. Your payment information is handled according to the privacy policies and security practices of those providers.

The Woof Lodge does not intentionally collect or store complete payment card information.

If you choose to subscribe to marketing emails from The Woof Lodge, we may use your email address to send information about new products, collections, promotions, sales, events, and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Unsubscribing from marketing communications does not prevent us from sending important transactional communications related to an order you have placed.

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website traffic, and improve your shopping experience.

Some cookies may be placed by third-party services that help us operate our website, process payments, analyze traffic, or provide other services.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect how some parts of the website function.

Our website may contain links to third-party websites, social media platforms, payment providers, shipping services, or other websites and services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those services before providing them with personal information.

We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business and tax records, resolving disputes, and complying with legal obligations.

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we have about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of marketing communications
• Request information about how your personal information is used or shared

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps to delete the information.

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy.

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Woof Lodge
Email: wooflodgebandanas@gmail.com
Website: www.thewooflodge.com